Life Slices Health & Wellness Shipping Policy
All orders are processed on work days from Monday to Friday between 9am to 4pm. Our warehouse is closed on Saturdays, Sundays and Public Holidays and therefore orders are only processed on the following work days.
Our online tracking system will allow you to track the progress of your order.
Standard SA Shipping:
Orders may take up to 2 full work days to be processed, picked and packed before it is shipped. Allow at least 4 work days for delivery, excluding the day of payment. We use THE COURIER GUY for all our parcels so once you receive your tracking number you can trace your parcel online by inserting the tracking number into this link: http://www.thecourierguy.co.za/tracking_home.php
LOCAL SAME-DAY Shipping:
We do have a 90 minute service available on request for all LOCAL shipments (Johannesburg & Pretoria only). The cost of this service will be an extra R 450. This service depends on stock and driver availability. When opting for this service ensure we have received your proof of payment along with the extra R 450 payment. Payment should be received before 10 am. This service needs to be arranged directly with the office by contacting us on 083 292 0061.
Note: This service is subject to collection from our warehouse (by our courier service) before 3pm and delivery being affected the same day (Mondays to Fridays only).
OUTLYING AREAS: Small holdings, Farms, etc.
Some outlying areas may only be serviced on certain days and therefore delivery may take longer than the normal shipping time. If you live on a Small holding or farm our courier service company will phone to arrange a meeting point for delivery, suitable for both parties. Should you not be able to make this meeting point and request delivery at your outlying area, an additional surcharge will be quoted and needs to be paid prior to delivery.
Rates: South Africa
A standard shipping fee of R150 applies to all orders below R1500. All orders exceeding the amount of R1500 will be delivered FREE of charge. Late Express Same Day Parcels will have an additional rate of R450. These orders need to be confirmed with our office upon making payment to ensure that it is dispatched correctly.
Please note that we do not currently ship overseas so a quote will have to be obtained.
Orders may take up to 2 full work days to be processed, picked and packed before it is shipped. Allow for at least 14 work days for delivery. All deliveries are dependent upon customs clearance and flight or vehicle availability.
ALL other Countries: (excluding South Africa and all African countries)
Orders may take up to 2 full work days to be processed, picked and packed before it is shipped. Allow for at least 18 work days for delivery. All deliveries are dependent upon customs clearance and flight or vehicle availability.
African Countries (excluding South Africa): A standard shipping rate of R1000 is payable for all African countries. Customers will be quoted an additional fee for parcels exceeding 5kg. Import taxes are payable directly to customs and may influence customs clearance - this will be arranged by our courier service company.
Other Countries (excluding South Africa and all African Countries): A standard shipping rate of R1850 is payable on all international shipments and covers a parcel in weight up to 2kg. Customers will be quoted an additional fee for parcels exceeding 2kg. Import taxes are payable directly to customs and may influence customs clearance - this will be arranged by our courier service company.
Contact Life Slices Health & Wellness
If you have any questions regarding any of our products or services, please contact us
Life Slices Health & Wellness
521 Gimnasium Street